What should I check before claiming a bonus?
Review eligibility, opt-in, qualifying activity, expiry, eligible games and withdrawal conditions in the offer terms.
SUPPORT DIRECTORY
Choose a support route.
Choose the help topic that matches your question.
01Account accessLogin, recovery and verification→02PaymentsDeposits, withdrawals and receipts→03GamesRules, loading and settlement→
Open the support hub Keep the offer terms open
If a bonus is available, its terms should explain the required action, eligible games or markets, time limit and how the reward is credited. If the offer is unclear, ask official support before qualifying.
Next checks
- Save the current offer terms.
- Check whether opt-in is needed before the qualifying action.
- Ask support about unclear conditions before spending.